Service

We tackle particularly tricky challenges early on – and, of course, with expertise. Together with you. That way, we produce not only innovative machine variants, but also new approaches to packaging. For new options for the presentation of goods and improved product convenience. So that everything runs exactly as you want it to, we have our own technology centre. This is where you test your machine or system with our experienced employees. And it's also where we train your staff. We then analyse the product samples generated using original material in the test runs. For cost-effectiveness and viability. If, in the process, we discover potential for improvement, we let you know. And make suggestions. For example, for packaging design, opening variants, material combinations and machine mobility. This is our service before the service.

You can get in touch with us at any time – around the globe, around the clock. For this purpose, we have our central, international hotline. With regional service bases, we can get to you as quickly as possible. No matter where you are. After all, we not only want our machines to increase the efficiency of your products in the short term – we want things to stay that way. In the future too. For that reason, we have to be flexible. With Hastamat packaging machines, you are too. Because our machines are engineered so that you can upgrade and expand them at any time. New formats, new packagings, new products – it's all possible. And comprehensible. It doesn't matter whether it's a spare part delivery or an individual development. We define the project process. Exactly and in detail. We of course explain all the prices and items to you too. That way, you have a clear overview of orders, invoices and services. And full control over costs.