Service

An eye on your success

Before, during and after. That's the mark of our all-round service. It keeps an eye on the life cycle of your machines and systems – from development to production and upgrading, we are there for you. Quality and innovation are a matter of course. Because we give you our very best: the best service.


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Service

Your products are all different – and our packaging machines and systems are unique. Always high-quality and individual. Developed to suit customer requirements. At the same time, you benefit from our complete package: with everything from…

Your products are all different – and our packaging machines and systems are unique. Always high-quality and individual. Developed to suit customer requirements. At the same time, you benefit from our complete package: with everything from tailor-made project planning to reliable installation and comprehensive service, you receive everything from a single source. It doesn't matter where your machine is to be installed. We are somewhere nearby all around world. This gives you maximum investment security. Our motto is our promise: Packaging your ideas.

We tackle particularly tricky challenges early on – and, of course, with expertise. Together with you. That way, we produce not only innovative machine variants, but also new approaches to packaging. For new options for the presentation of goods and…

We tackle particularly tricky challenges early on – and, of course, with expertise. Together with you. That way, we produce not only innovative machine variants, but also new approaches to packaging. For new options for the presentation of goods and improved product convenience. So that everything runs exactly as you want it to, we have our own technology centre. This is where you test your machine or system with our experienced employees. And it's also where we train your staff. We then analyse the product samples generated using original material in the test runs. For cost-effectiveness and viability. If, in the process, we discover potential for improvement, we let you know. And make suggestions. For example, for packaging design, opening variants, material combinations and machine mobility. This is our service before the service.

You can get in touch with us at any time – around the globe, around the clock. For this purpose, we have our central, international hotline. With regional service bases, we can get to you as quickly as possible. No matter where you are. After all, we…

You can get in touch with us at any time – around the globe, around the clock. For this purpose, we have our central, international hotline. With regional service bases, we can get to you as quickly as possible. No matter where you are. After all, we not only want our machines to increase the efficiency of your products in the short term – we want things to stay that way. In the future too. For that reason, we have to be flexible. With Hastamat packaging machines, you are too. Because our machines are engineered so that you can upgrade and expand them at any time. New formats, new packagings, new products – it's all possible. And comprehensible. It doesn't matter whether it's a spare part delivery or an individual development. We define the project process. Exactly and in detail. We of course explain all the prices and items to you too. That way, you have a clear overview of orders, invoices and services. And full control over costs.

What our customers say

With innovative engineering, Hastamat provided the right answers to all of our questions. We now see in ongoing operation how it all works just as we imagined

Nizar Rajoub Founder and CEO Signature Snacks

Hastamat offered us complete in-house service – from custom project planning to on-site installation and all the way to comprehensive service. The after-sales team is extremely reliable and responds quickly if a problem occurs.

Nizar Rajoub Founder and CEO Signature Snacks

Have any questions about our solutions?

Your central contact

Hastamat Verpackungstechnik
GmbH + Co. KG
Sales Team
Phone: +49 6441 6009-100

24h hotline

On duty for you around the clock

On week days, you can get hold of us during regular business hours from 08:00 till 17:00. Tel.: +49 6441-609 350

And, should you need help at an earlier or later time – or at the weekend: Our 24-hour service is available then too. Tel.: +49 6441-6009 21

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